LIGHTNINGZ (“we,” “us,” or “our”) operates the website at www.lightningz.net and is the data controller of your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have. Please read it before using our website or placing an order. If you have any questions, contact us at info@lightningz.net.
Information We Collect
- Order & contact information: the email address you use at checkout, your order details, and the shipping address you provide for delivery;
- Payment information: the cryptocurrency wallet address you pay from, the refund wallet address you provide, and on-chain transaction records;
- Technical information: IP address, browser type, device information, and data collected through cookies and similar technologies when you use our website.
Payment Data — Cryptocurrency Only
We accept cryptocurrency payments only. We do not collect or store your credit/debit card numbers or bank account details. Cryptocurrency transactions are processed on public blockchains; the wallet addresses and transaction records involved may be publicly visible on the relevant network.
How We Use Your Information
- To process and fulfill your orders;
- To arrange shipping and provide tracking;
- To process refunds to the wallet address you provide;
- To provide customer support and respond to your inquiries;
- To prevent fraud and protect the security of our website and transactions;
- To comply with our legal obligations.
Legal Bases for Processing (EU/EEA)
If you are in the European Union or European Economic Area, we process your personal data on the following legal bases: performance of a contract (to fulfill your order), compliance with legal obligations, our legitimate interests (such as fraud prevention and improving our services), and, where required, your consent (for example, for certain cookies).
Cookies
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings; please note that some features may not work properly without them.
Who We Share Your Information With
We share personal data only as necessary:
- With shipping carriers (such as DHL or FedEx) to deliver your order;
- With service providers who help us operate our website and process orders, under appropriate confidentiality obligations;
- Where required by law, regulation, or valid legal process.
We do not sell your personal data.
International Data Transfers
Because we ship internationally and use global service providers, your information may be transferred to and processed in countries outside your own, including outside the EU/EEA. Where required, we apply appropriate safeguards to protect your data in connection with such transfers.
Data Retention
We retain your personal data only as long as necessary to fulfill your orders, provide support, and comply with legal, accounting, or reporting requirements. When no longer needed, your data is deleted or anonymized.
Your Rights
Depending on your location (including under the EU GDPR), you may have the right to access, correct, update, or delete your personal data; to restrict or object to processing; to data portability; and to withdraw consent where processing is based on consent. To exercise these rights, contact us at info@lightningz.net. You also have the right to lodge a complaint with your local data protection authority.
Data Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and products are not directed to children, and we do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when published on this page. Please review it periodically.
Contact Us
For any questions about this Privacy Policy or your personal data, contact us at info@lightningz.net.